• General Manager Spotlight: Jacqueline Lejart, Kimpton Angler's Hotel South Beach

  • Leading the property management team for Kimpton Angler’s Hotel South Beach throughout its six-year transition has been a steadfast and skillful achievement for hotel General Manager, Jacqueline Lejart who was appointed to the position in November 2013.

    Since then, Lejart has successfully led the hotel through each stage of its multi-phase re-design and renovation, which included Kimpton Angler’s re-positioning in the marketplace, a more than doubling of its existing inventory, and the integration of an expanding property team, all in preparation for the hotel’s upcoming Grand Debut in Spring 2019.

    Prior to taking the reins at Kimpton Angler’s, Lejart held the position of Resort Manager for Kimpton’s EPIC Hotel, following her role as Director of Housekeeping, a position she held for two years since joining the brand’s Miami flagship property opening team in 2008.

    Lejart began her career with Marriott Hotels International serving in various manager and director positions with their hotels in Frankfurt, Germany; Zurich, Switzerland; and San Juan, Puerto Rico before re-locating to Miami.

    Leadership philosophy? Says Lejart, “As a manager, I believe it’s my job to inspire and be accessible to ensure our team delivers 100% each day. It’s important for a manager to connect with both staff and guests in personal ways – whether it’s knowing each employee by name or speaking to a guest in their native language (I speak English, German, Spanish and French) while hosting our daily wine hour. Being a hands-on manager with a competitive nature also drives success, as does setting measurable goals and encouraging creativity to ensure the job gets done. Meanwhile, I believe it’s equally important to share constructive feedback as well as celebrate successes.”

    Favorite part about being a general manager? In her own words Lejart explains, “I love that every day is different. That there is no script in our job, no check list, no ‘manual’ per se. As a general manager, you have to be sharp, savvy and nimble in your daily decision-making. Most of all, you have to be passionate about what you do. I love to motivate my team each and every day to push the status quo. I also love to meet and mingle with guests from all over the world and learn about their different backgrounds and cultures.”

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