Spotlight Interview with Aletha Player at FPLNovember 20, 2016Q: Our readers would like to know more about you. Please share with us a bit of your personal/professional background.
A: My name is Aletha Player and I am a South Florida native. I received my bachelor’s degree in business administration from Bethune-Cookman University and earned my MBA from the University of Miami. I work as an area manager for External Affairs at Florida Power & Light Company, where I began my career as a summer student working in Customer Service. I have worked in more than twelve different departments throughout Miami Dade, Broward and Palm Beach counties. Later, I was promoted to managing a Regional Customer Care Center and directing a highly trained account management technical staff. My current responsibilities as area manager in External Affairs include managing strategic issues and relationships with governmental agencies and community-based organizations.
On a more personal note, I live my life exemplifying the adage: “So long as we love, we serve.” I belong to various social, civic and business boards including:
- The Florida State Conference of the NAACP Board of Advisors
- The Aventura Marketing Council
- The Miami-Dade Chamber of Commerce
- The Miami Beach Chamber of Commerce
- The North Miami Chamber
- The North Dade Chamber of Commerce
- The Board of Trustees of Barry University
- The Women’s Fund of Miami-Dade
Q: Florida Power & Light is under the corporate umbrella of NextEra Energy, Inc. Please help us distinguish how the companies differ.
A: NextEra Energy, Inc. is a leading clean energy corporation that features two principal subsidiaries, Florida Power & Light Company (FPL) and NextEra Energy Resources. Other notable subsidiaries include NextEra Energy Partners, NextEra Energy Services and FPL Fibernet.
FPL is NextEra’s biggest subsidiary and the largest rate-regulated electric utility in Florida. It serves more than 4.8 million customer accounts or more than 10 million people in the state with a service area covering 35 counties. It is the third-largest utility in the United States and employs about 9,000 people.
FPL's typical 1,000-kWh residential customer bill is approximately 30 percent lower than the latest national average and, in 2015, was the lowest in Florida among reporting utilities for the sixth year in a row. FPL's service reliability is better than 99.98 percent, and its highly fuel-efficient power plant fleet is one of the cleanest among all utilities nationwide. The company received the top ranking in the southern U.S. among large electric providers, according to the J.D. Power 2016 Electric Utility Residential Customer Satisfaction StudySM, and was recognized in 2016 as one of the most trusted U.S. electric utilities by Market Strategies International.
NextEra Energy Resources, LLC, together with its affiliated entities, is the world’s largest generator of renewable energy from the wind and sun and in 2015, NextEra Energy Inc., generated revenues of approximately $17.5 billion and has 14,300 employees in 27 states and Canada.
Q: FPL has a history of supporting diverse markets in South Florida. Please share with us FPL’s objectives in this area.
A: At FPL, we’re working with the communities we serve to make Florida a better place to work and raise a family. Companies only succeed when the communities they do business in are successful. We believe that doing the right thing means supporting our communities and being true to our values. Our commitment to diversity is reflective of our values as well as our commitment to community.
Q: Many large corporate American companies have LGBT Employee Resource Groups (ERG’s) for employees to align with. What is the name of your LGBT ERG group and how can employees participate?
A: The name of our LGBT Employee Resource Group is “The NextEra of Pride and Allies.” The group is inclusive and open to every employee.
Q: As a long-standing Corporate Partner member of MDGLCC, what makes the Chamber worthy of your support?
As I said, at FPL, we’re working with the communities we serve to make Florida an even better place to work and raise a family, which means being engaged with key organizations like MDGLCC that serve the needs and interests of our community. FPL is involved in more than 75 chambers of commerce and non- profit organizations in Miami-Dade County. In this highly diverse community, it is important that our employees have a presence in business groups, as well as social and civic organizations. Chambers of commerce provide a wealth of information on a variety of different issues. The resources that are available help us identify emerging issues, receive external input and develop longstanding relationships.Contact:Aletha Player, External Affairs Manager(305) 442-5452
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